Informations on the right of rescission

Return Policy

If you are not entirely satisfied with your purchase you may return the merchandise to our handling agent within one month of receipt provided that written notification of the return of the merchandise has been given within 14 days after receipt. Shipping and handling charges will be at the expense of the purchaser. Shipping costs are non-refundable.
We will be happy to offer you an exchange or a full refund (typically within 3 – 5 working days after the return of the merchandise) provided that the product is received by SETRINO complete, in perfect condition, unused, and in its original packaging.
Please note that merchandise can be tried for the purpose of establishing the fit but must not be worn or damaged in any form or fashion. Returned items that do not meet the above criteria will be evaluated and the customer may be charged for any loss or damage.
Custom made items are not eligible for return or exchange.

A copy of your original invoice must be included with the shipment. Our multiple 3 and 4 layered petticoats, all floor length and all calf length petticoats are special custom made after ordering and can not may return.


Please return to the following address:
Mauber GmbH
Manteuffelstrasse 16
12203 Berlin GERMANY